Privacy Policy
Your privacy is important to us. This policy explains how HyTerm collects, uses, and protects your information.
Introduction
HyTerm ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our bilingual terminology management platform.
By using HyTerm, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.
Information We Collect
Personal Information
- Contact information when you submit terminology entries
- Professional credentials or affiliations (if voluntarily provided)
- Communication preferences and feedback
Usage Information
- Search queries and terminology lookups
- Terms added, edited, or uploaded to the database
- Platform usage patterns and frequency
- Device information and browser type
Technical Information
- IP address and geographic location (general)
- Session data and cookies
- Error logs and performance metrics
How We Use Your Information
Service Provision
- • Provide terminology search and translation services
- • Maintain and improve the terminology database
- • Generate AI-powered translation suggestions
Analytics & Improvement
- • Analyze usage patterns and trends
- • Improve platform performance and features
- • Generate anonymized statistics
Security & Compliance
- • Prevent fraud and abuse
- • Ensure data quality and accuracy
- • Comply with legal obligations
Communication
- • Respond to inquiries and support requests
- • Send important service updates
- • Provide technical assistance
Information Sharing and Disclosure
What We Share
- Terminology Data: Terms, translations, and context information are publicly accessible as part of our crowd-sourced database
- Aggregated Statistics: Anonymous usage statistics and trends for research and improvement purposes
What We Don't Share
- Personal contact information or identifying details
- Individual search queries or usage patterns
- Data for marketing or commercial purposes without consent
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and analyze platform usage. Here's what we use:
Essential Cookies
Required for basic platform functionality:
- • Session management
- • Security features
- • User preferences
Analytics Cookies
Help us understand usage patterns:
- • Google Analytics
- • Performance monitoring
- • Feature usage tracking
Third-Party Advertising Cookies
Important Notice: Third parties may be placing and reading cookies on your browser, or using web beacons or IP addresses to collect information as a result of ad serving on the HyTerm website.
We use Google AdSense to display advertisements on our website. Google and its partners may:
- • Place cookies on your browser to serve personalized ads
- • Use web beacons to track ad performance
- • Collect your IP address for geographic targeting
- • Analyze your browsing behavior across partner sites
Learn More About Google's Data Practices
How Google Uses Data When You Use Partner SitesYou can opt out of personalized advertising by visiting Google'sAd Settings page or by using theDigital Advertising Alliance's opt-out tool.
Managing Cookies
You can control cookies through your browser settings. Note that disabling essential cookies may affect platform functionality, and disabling advertising cookies may result in less relevant ads.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Encryption
Data transmitted using SSL/TLS encryption
Secure Storage
Protected databases with access controls
Monitoring
Regular security audits and monitoring
Your Rights and Choices
You have certain rights regarding your personal information. Here's what you can do:
Access
Request information about data we have about you
Correction
Update or correct inaccurate information
Deletion
Request removal of your personal data
Portability
Export your data in a portable format
Objection
Object to certain data processing activities
Restriction
Limit how we process your information
To exercise any of these rights, please contact us using the information provided in the Contact section below.
Data Retention
We retain your information only as long as necessary to provide our services and fulfill the purposes outlined in this policy:
Terminology Data
Retained indefinitely as part of our public terminology database to serve the language professional community.
Usage Analytics
Aggregated and anonymized data retained for up to 3 years for platform improvement purposes.
Personal Information
Deleted within 30 days of account closure or upon request, unless required for legal compliance.
Legal Records
Retained as required by applicable laws and regulations, typically 7 years for business records.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
HyTerm Privacy Team
Yvan Ahinaga, Data Protection Officer
privacy@hyterm.com
Response Time
We respond within 48 hours
Full resolution within 30 days
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
How We Notify You
- Prominent notice on our website for significant changes
- Email notification for material changes affecting your rights
- Updated "Last modified" date at the top of this policy
Your continued use of HyTerm after any changes indicates your acceptance of the updated Privacy Policy.